Refund policy

RETURNS & EXCHANGE POLICY

We do not offer refunds or exchanges for change of mind. Refunds are only offered for damaged goods and contact must be made within 24 hours of receival of goods. Please contact us using the Contact form on the website or by emailing us at foreverflora.au@outlook.com . We reserve the right to ask for photographic evidence to support your claim and assist us in understanding how we can prevent damage in future.